Refund Policy

At The Mindfulness Uplift, I want you to feel confident when booking a class, course, retreat day or purchasing a product from www.themindfulnessuplift.com.  This refund policy explains your rights and how I handle cancellations and returns. 

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1. Digital & Online Courses

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* For pre-recorded courses, digital downloads, and online marketing materials, you have the right to request a refund within 14 days of purchase unless you have already accessed, downloaded, or started the content. 

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* Once you have accessed the materials, the refund period ends (as allowed under UK/EU digital content laws). 

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2. Live Online & In-Person Classes/Courses

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* You may cancel your booking up to 14 days before the start date for a full refund. 

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* If you cancel after this period, no refund will be given.

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* If I cancel a session, you will receive a full refund or be offered a suitable alternative. 

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3. Physical Products

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*Because each item is made with care just for you, we cannot accept returns for change of mind — but we will always do our best to make things right if there’s a problem.

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5. How to Request a Refund

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To request a refund, please email shivon@themindfulnessuplift.com with: 

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*Your name and order number.

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* Details of Purchase

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* Reason for requesting a refund

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I will process approved refunds within 14 working days to your original payment method. 

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6. Non-refundable items

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I cannot refund:

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* Gift Cards or Vouchers

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* Downloaded or accessed digital content.

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*Services already attended or completed.

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*Physical Products that are not faulty or damaged. 

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Contact me

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If you have questions about this policy, please contact:

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The Mindfulness Uplift

shivon@themindfulnessuplift.com

Unit 29 Harley Road, Leeds, LS13 4QQ

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